A: Depending on the package you choose, you will receive the final product within one to three business days.
A: OAbsolutely! As per our policies, once the final product is delivered, you get complete ownership rights of the logo design.
A: We offer a 100% satisfaction guarantee which entails UNLIMITED revisions, meaning that you can request as many changes as you want until you are fully satisfied. However, if you still feel not to continue with the order you can ask for a refund complying with our refund policies. For more details visit our terms and conditions page.
A: It depends on the package you choose. All potential logo designs are hand crafted by our team, giving each logo a concept of its own creative identity. Having more logo choices is beneficial, so consider premium and executive packages in order to have a larger pool of logos.
A: A set of AI, EPS, PSD, GIF, TIFF, PNG & PDF vector formats will be delivered to you through your account area. All materials are provided to you in a high resolution format, and are compatible with both Mac and PC.
A: After receiving your final logo design, you will be able to integrate your unique brand image on stationery, websites, business cards, even coffee mugs. Simply provide the source files for the finalized logo design, in high resolution format, to your local or online print shop.
A: We can send you another copy as we keep your final product saved in our database for 30 days.
A: You can specify your idea at the time of order placement while submitting logo brief and can even attach files.
A: Communication is an integral part. We love receiving ideas, brainstorming with our clients as well as colleagues. We can discuss your project via phone, email or live chat. Communication is not limited only to the design process; feel free to contact us for advice and guidance before, during and after your project. Also, we will be creating an account area for your project through which you will be able to view the complete progress of your order and communicate with your dedicated account manager.
A: Once you choose a package which suits your needs, we are willing to receive any piece of information which you feel correctly expresses your needs. This might include a picture, business name, drawing, poem, perhaps your favorite book. We encourage you to be creative during this brainstorming and submission stage.
A: Our estimated turnaround time is 2 to 3 business days, however this may vary for certain services depending upon the complexity of the requested changes. Be well informed that we do not work on weekends (Saturday & Sunday)
A: You can receive the expedite delivery by paying $100 additional.
A: Payment is simple, fast and secure through our website. We accept Credit Cards, Paypal, Wire Transfers and Certified Bank Checks.
A: Yes, you can specify your requirements to our design consultants and they can sort out a plan that suits your needs.
A: Yes, we do. For more details please visit our terms & conditions page.
A: The complete order progress will be visible in the account area.
A: No, We do not.
A: To get started you can fill the signup form, select the desired package, input instructions about your artwork & make payment for the order amount. Once all the of the details are filled in and the payment has been made, you will automatically receive an order confirmation note.
A: There won’t be any compatibility issues with the artwork as we will be providing completely customizable, print ready, images, font and color description, source codes & web ready formats as a final product. We also cater to customers with specific format requirements.
A: Payment is simple, fast and secure. Through our website’s secure payment interface, you can conveniently process the payment for your order. We accept all internationally standardized modes of payments such as: Credit Cards, Paypal, Wire Transfers, Certified Bank Checks, etc.
A: For all logo packages you are required to process the payment upfront. However, for brand packages you can opt for a payment plan.