Welcome to TheLogoDesignsCompany.com! By accessing and using our website or services, you agree to abide by our terms and conditions. These terms outline the rules, responsibilities, and expectations involved in working with us, including permitted use of our services, intellectual property rights, and limitations of liability. Please review this page to ensure a smooth and transparent experience for both parties.

Revision Policy:
At TheLogoDesignsCompany.com, we believe in collaboration to create exceptional results. That’s why we offer revisions to help refine your logo, website, or branding material to your satisfaction. To keep things efficient and on schedule, we follow specific feedback guidelines:

Feedback Timeframes:
Please provide your feedback within the designated time based on your selected service:

Logos: 3 business days per revision

Websites (under $1,000): 5 business days per revision

Branding Collaterals: 3 business days per revision

Prompt feedback allows us to maintain project momentum and deliver quality results efficiently.

Delayed Feedback Policy:
If feedback isn’t provided within the outlined timeframes, we may need to adjust the process, which could include:

Proceeding to the next phase of the project (e.g., finalizing the logo or website)

Charging an additional fee for any revisions requested afterward

We aim to stay flexible but need your cooperation to avoid delays and miscommunications.

Project-Specific Terms:
Some projects may come with additional or separate agreements based on their complexity and scope.

Websites over $1,000: For comprehensive website projects exceeding $1,000, a detailed written agreement will be provided. This will outline payment terms, milestones, and deliverables specific to your project.

Refund Policy
We strive to ensure your satisfaction with every order! Our refund policy is designed to be fair, transparent, and simple.

100% Money-Back Guarantee on Initial Mockups
If the first set of mockups doesn’t meet your expectations, we’ll issue a full refund, minus any payment gateway fees. We don’t charge extra for “admin” or “overhead” costs. Refunds are typically processed within a few business days, though in some cases, it may take up to 21 business days.

How to Request a Refund

To initiate a refund:

Complete our official refund request form.

Share your feedback — it helps us improve!

Please note: Refund requests will not be processed without a completed form.

Situations Where Refunds Are Not Applicable

Approval by Revision: If revisions are requested, it is assumed the initial mockup is accepted. Refunds are not granted after revision work begins.

User-Supplied Concepts: If your design is based on your own sketch or concept, refunds are not available.

Failure to Use Our Account Area: Communication must take place within our official platform. Missed messages do not qualify for refunds.

Third-Party Orders: Design studios, firms, or anyone ordering on behalf of another party are not eligible for refunds.

Simultaneous Orders: Using multiple design companies at once forfeits refund eligibility.

Extra Design Concepts: Additional designs beyond your selected package are not refundable.

Final Files or Delivered Code: Refunds are not issued once final logo files, website code, or access credentials have been delivered.

Delays: Timelines are estimates. Although we typically deliver within 1–2 business days for logos and branding, and 5–7 business days for websites, delays may occur due to high demand or holidays.

Requests After 6 Months: No refund will be issued after six months from the date of payment.

Unresponsive Clients:

No feedback within 3 business days for logos/branding or 5 business days for websites may void refund eligibility.

After delivering designs, if no feedback is received within the timeframe, we will consider the project accepted and place it “on hold.” At that point, our obligations end and full payment is due.

Final Note:
We’re committed to providing a professional, transparent, and enjoyable creative experience. By working with TheLogoDesignsCompany.com, you acknowledge and agree to these policies. We reserve the right to suspend or terminate access to our services at our discretion. Refunds in such cases will be assessed individually.